CAREERSHERMOSILLO
05 / FAQ
Clear answers before you take the first step.
If you still have a question, you can speak directly with our recruiting team.
What English level do I need?+
It depends on the role. Each posting shows the required level; some need conversational English while others require advanced English.
Is training paid?+
Training terms depend on the program. Recruiting will confirm pay, dates, hours and transportation before you accept an offer.
What schedules are available?+
Schedules vary by program. Each posting shows the available information so you can decide before applying.
Do I need call-center experience?+
Not for every position. Some roles welcome candidates without experience; others need previous sales, service or phone experience.
What happens after I apply?+
We’ll review your information and a recruiter will contact you by the next business day. A short conversation, English assessment and interview may follow.
Can I apply without a résumé?+
Yes. A résumé is optional in our initial application.
Where are the offices?+
We operate in Hermosillo and Ciudad Obregón, Sonora. Each posting identifies the appropriate location.
What should I prepare for the interview?+
Be ready to discuss your availability, experience and examples of helping customers or solving problems. For bilingual roles, part of the conversation may be in English.
CIUDAD OBREGÓN